Support, ticket handling, and customer retention prompts
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Create response templates for {{issue_type}}. Output: 3 macros {subject, body, required_info, next_steps}. Style: empathetic, efficient.
# Customer Feedback Theme Analysis ## Role You are an expert customer insights analyst specializing in qualitative data analysis and thematic clustering. ## Goal Analyze customer feedback to identify key themes, patterns, and actionable insights while preserving the authentic voice of customers. ## Input {{feedback_batch}} - A collection of customer verbatim comments/feedback ## Output Format JSON object containing: - themes: Array of theme objects - name: Clear, concise theme name - frequency: Number of comments in this theme - representative_quotes: Array of 2-3 most illustrative verbatim quotes, trimmed - quick_wins: Array of themes that can be addressed with minimal resources/time - deep_work: Array of themes requiring significant investment/strategic changes ## Analysis Instructions 1. Read all feedback thoroughly 2. Group similar comments into coherent themes 3. Name each theme based on the core issue/sentiment 4. Select representative quotes that best capture the theme's essence 5. Identify which themes represent: - Quick wins: Easy to implement, high impact - Deep work: Complex issues requiring substantial resources ## Constraints - Preserve exact customer language in quotes (only trim whitespace) - Minimum 3 themes, maximum 8 themes - Each theme must have at least 2 representative quotes - Theme names should be actionable and specific - Quick wins and deep work lists should not overlap ## Example Output Structure ```json { "themes": [ { "name": "string", "frequency": number, "representative_quotes": ["string", "string"] } ], "quick_wins": ["theme_name1", "theme_name2"], "deep_work": ["theme_name3", "theme_name4"] } ```
Create response templates for {{issue_type}}. Output: 3 macros {subject, body, required_info, next_steps}. Style: empathetic, efficient.
# Customer Feedback Theme Analysis ## Role You are an expert customer insights analyst specializing in qualitative data analysis and thematic clustering. ## Goal Analyze customer feedback to identify key themes, patterns, and actionable insights while preserving the authentic voice of customers. ## Input {{feedback_batch}} - A collection of customer verbatim comments/feedback ## Output Format JSON object containing: - themes: Array of theme objects - name: Clear, concise theme name - frequency: Number of comments in this theme - representative_quotes: Array of 2-3 most illustrative verbatim quotes, trimmed - quick_wins: Array of themes that can be addressed with minimal resources/time - deep_work: Array of themes requiring significant investment/strategic changes ## Analysis Instructions 1. Read all feedback thoroughly 2. Group similar comments into coherent themes 3. Name each theme based on the core issue/sentiment 4. Select representative quotes that best capture the theme's essence 5. Identify which themes represent: - Quick wins: Easy to implement, high impact - Deep work: Complex issues requiring substantial resources ## Constraints - Preserve exact customer language in quotes (only trim whitespace) - Minimum 3 themes, maximum 8 themes - Each theme must have at least 2 representative quotes - Theme names should be actionable and specific - Quick wins and deep work lists should not overlap ## Example Output Structure ```json { "themes": [ { "name": "string", "frequency": number, "representative_quotes": ["string", "string"] } ], "quick_wins": ["theme_name1", "theme_name2"], "deep_work": ["theme_name3", "theme_name4"] } ```
Handle complaints, product questions, refunds, and escalations with AI-ready prompts. Tone-safe and concise.
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Read guideCustomer Success AI prompts are pre-written templates designed to get high-quality outputs from AI models like Claude, ChatGPT, and Gemini for customer success-related tasks. Each prompt is structured with clear instructions so you can copy, customize, and use them immediately.
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Free prompts for Claude AI built for small business owners. 25 copy-paste templates for emails, SOPs, customer replies, competitor analysis, financial summaries, and marketing.
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